Frequently asked questions

1. How does Gift Hunters Australia work?
At Gift Hunters Australia, we source, wrap and deliver personalised gifts to elevate relationships and reduce the stress that can come with Gifting! With a couple of clicks and space to include your own message, we will wrap & deliver it for you, or we can wrap and send it to you to deliver personally.
2. Can I choose my own gifts?
Absolutely – you can give us as much or as little direction as you’d like and we’ll take it from there. It’s gift giving without the stress or guess work – and you don’t need to visit a shop or line up at the post office.
3. Do you charge a fee for your services?
We don’t add on a fee for our services. We include our payment in the cost of the gift to keep it simple and in many cases we also obtain discounts or bulk savings which keep our costs down.
4. Can you use branded packaging or gift wrapping?
Absolutely! We can develop and use bespoke branded packaging for you or wrap and present gifts in baskets, boxes, hampers in any style you specify. Otherwise we’ll take care of it all for you! For examples of our gift wrapping head over to Instagram feed.
5. Can I write on my own cards or craft the message?
In many cases our clients craft the message and we’ll write it on a card or gift tag, otherwise you can send us pre-written cards or tags and we’ll include or attach them to the gifts.
6. Is it possible to pre-organise gifts to be delivered in the future?
We can organize gifts in bulk for your clients, plan for a series of gifts or for future gifting – just get in touch and let us know what you’ll need.
7. Can I set up a system for you to automatically send out gifts to new clients?
Absolutely. We love working with clients on an ongoing basis and can automatically send out client or staff gifts as agreed.
8. Do you have a gift reminder service?
We do have a reminder service – never forget a special occasion or gift again! Just send us an email of who needs to be reminded and when and we’ll take care of the rest.
9. Do you deliver interstate and worldwide?
Our delivery is free Australia wide and we can deliver overseas as well – just get in touch to let us know what you need and we can calculate the postage for international delivery from there!
10. Can you create gift hampers and gift baskets?
We create gift hampers and gift baskets for every occasion! We can include food & alcohol (over 18 only), fresh ingredients, flowers, homeware and personal care items tailored to your business needs and the recipient
11. Do you create ethical gifts?
We work to your brief and budget, including ethical gifts, items from local businesses or for specific needs.
12. Can I specify that I want my gifts to be Australian made or support small businesses?
At Gift Hunters Australia we’re proud to support Australian Small Businesses – especially after a tough year for so many. If you have any specific requirements just let us know
13. What are your delivery fees? Do you charge for gift wrapping?
We offer free gift wrapping and delivery Australia wide!
14. How long until my gift is delivered?
Delivery to metro areas within Australia is 3-5 working days
Delivery to regional areas within Australia is 7-10 working days
Please allow 14 days during peak Gifting times such as Christmas and Mothers’ Day
15. How do I know when my gift has been delivered?
We’ll send you a confirmation of when your gift has been despatched and anticipated delivery dates
16. What if my gift is delayed?
We work with a delivery partner to track every item we send out to ensure your gift is delivered on time! We’ll be in touch if any issues crop up and work hard to make the gifting experience as seamless as possible for you and the recipient